Focused adaptability: It’s what we do, it’s who we are.

 Our focus when designing the right service for you. 

Fortis strives to deliver a service that will not simply meet our clients’ requirements, but provide the expertise and information necessary to improve processes and service delivery at every opportunity. This approach is embedded in the Seven Initiatives that drive our organisation.

The Seven Initiatives:

  • An organisation that is proficient, quickly adapting to evolving customer needs.
  • An enterprise resolute about satisfying its clients.
  • Team focused, continually establishing the facts to obtain the right answers.
  • An institution driven toward developing intelligent customer orientated solutions.
  • A unit working together to deliver effective services, information and outcomes for its clients.
  • An accountable collective– Always learning from its encounters and adapting before moving forward.
  • A recognised resource led by like-minded individuals whose priority is effective customer process and procedural development.